NEWS AND EVENTS

03/09/2008
DVS earns 'Platinum Elite' partner status with Interactive Intelligence more info..

02/08/2008
Do you have an outrageous story about an interaction with a customer? Share your story with I3 for a chance to win $500 and a trip to Hawaii!
Click here for more details.

12/07/2007
Midas goes live; rolls CIC out to 200 enterprise users.

09/05/07
Wintrust Financial continues expansion to the enterprise with over 2100 users.

08/30/2007
SPSS continues CIC global rollout in new Sydney, Australia office.

08/21/2007
Watch and Win Promo Winner
Congratulations to J. DeAngelo, SAIC!

07/16/2007
Watch and Win Promo Winner
Congratulations to B. Long, FMB!

03/02/2007
DVS earns 'Platinum Elite' partner status with Interactive Intelligence more info..

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(847) 564-4DVS

Contact Center Solutions from Interactive Intelligence

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Solutions

Contact Center Solutions | Enterprise Solutions | Voicemail Replacement Solutions

Voice over IP (VOIP)

SIP based infrastructure allows highly scalable solution over your existing network.

Unified Messaging

Provides a single point of message retrieval for faxes, emails, voicemails and call recordings.

Conferencing

Allows conference bridge capabilities
Easily conference through software based client

Desktop Faxing

Send faxes through the CIC/EIC system from your desktop
Receive faxes and phone calls at the same DID phone number

Voicemail

Allows access to voicemail and email via telephone user interface (TUI)
Delivers voicemail to e-mail inbox with .wav attachment

Presence Management

Software based Interaction Client shows call status, and allows for easy call control.
View real time status of anyone in the company
Provides shared and private directories for one click dialing