NEWS AND EVENTS
03/09/2008
DVS earns 'Platinum Elite' partner status with Interactive Intelligence more info..
02/08/2008
Do you have an outrageous story about an interaction with a customer? Share your story with I3 for a chance to win $500 and a trip to Hawaii!
Click here for more details.
12/07/2007
Midas goes live; rolls CIC out to 200 enterprise users.
09/05/07
Wintrust Financial continues expansion to the enterprise with over 2100 users.
08/30/2007
SPSS continues CIC global rollout in new Sydney, Australia office.
08/21/2007
Watch and Win Promo Winner
Congratulations to J. DeAngelo, SAIC!
07/16/2007
Watch and Win Promo Winner
Congratulations to B. Long, FMB!
03/02/2007
DVS earns 'Platinum Elite' partner status with Interactive Intelligence more info..
CALL DVS AT
(847) 564-4DVS
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Downloads
| Customer Interaction Center for the Call Center |
| Download | See the full color brochure outlining the features for the call center offered in the Customer Interaction Center. See how one comprehensive solution can meet all of the needs of your contact center. |
| Customer Interaction Center for the Enterprise |
| Download | See the full color brochure outlining the features for the enterprise offered in the (Vonexus) Enterprise Interaction Center. Learn more about this powerful business communications platform. |
| Miercom Scalability Lab Testing Report Summary |
| Download | Miercom did an independent study of the reliability and scalability of Customer Interaction Center. Read why they reported "impressive scalability and reliability" and how they processed 1 million calls with CIC's "elegant architecture" over a full day period. |
| Market Understanding and Innovation Lead to Success |
| Download | What are the analysts saying? Read this Yankee Group Research company profile on I3 which includes financial overview, product offerings and future outlook. |
| IP Contact Center Buyer's Guide |
| Download | Wondering what questions to ask potential vendors when shopping for an IP based phone system? Includes questions to ask as well some of the answers you should be looking for. Also included are questions for the contact center and parent organization. |
| Recording Regulations Whitepaper: Recording and Quality Monitoring for Regulatory Compliance |
| Download | In this document, you can gain an understanding of how quality monitoring can not only improve your customer service, but help you stay in compliance with industry regulations. |
| Communite Voicemail Replacement Whitepaper |
| Download | The Communite solution lets organizations in business, higher education, healthcare and other sectors support every aspect of messaging with a powerful LDAP based software platform. |
| Network Computing: Plugging the COmmunications Time Drain |
| Download | If you are tired of managing multiple systems and spending time and money trying to integrate different products, we have the solution for you. In this article from Network Computing, read how the Communite voicemail replacement product suite compares to other vendors. |
Like what you see? Contact DVS for more information or a live demo.
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