On March 16th DVS became part of the Avtex family. Two of the largest and most experienced Interactive Intelligence Partners have joined forces to deliver even more service and support options for their customers. In addition to the Interactive Intelligence product line, DVS can now leverage the extensive Microsoft practice that Avtex offers.
For over 25 years DVS has been delivering award winning contact center solutions throughout North America. As the leading partner of Interactive Intelligence focused on the CIC platform, DVS has been the first to deploy CIC 4.0, CIC 4.0 Interaction Dialer, CIC 4.0 Interaction Analyzer (speech analytics), first to deploy CIC Interaction Process Automation (IPA), and first to deploy CIC VoIP! Find out why DVS is always in the lead of deploying CIC applications!
Our combined knowledge of advanced contact center applications and infrastructure deployment provides a powerful and complete solution. Leveraging the Customer Interaction Center (CIC) from Interactive Intelligence, DVS delivers a robust, highly scalable solution with unmatched features and applications.
Powering and Empowering the Contact Center and Your Business